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• DC Area OD Practitioners CoP — Why Most Organizational Interventions Don't Stick and How To Pick The Ones That Will

  • When
    03 Sep 2026
  •  
    7:00 PM - 8:30 PM
  • Location
    Zoom

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  Why Most Organizational Interventions Don't Stick and How To Pick The Ones That Will

  You've aligned teams, coached leaders and improved processes - and still the same problems come back. In this session we look at why that happens and why it's often not about effort but about the system underneath the work.

  You'll learn a simple way to see what's really driving results including what systems are protecting, how teams work differently and why HR is often asked to fix problems that aren't actually about people. Using real examples including 2024's in-flight aircraft door failure we make these patterns easy to see and apply. We also show how to spot why changes fail or fade and what to consider when deciding what's likely to work before you invest in it. This session is built for people who already know how to improve work and want those improvements to stick.

  What you'll take away:

  • A clear way to spot structural problems. Know when an issue is coming from the system and not the person.
  • A simple way to see what the system is protecting including understanding tradeoffs like speed, safety and cost and how they shape results and team behavior.
  • A practical way to choose changes that can hold, and use a clear model and a small set of questions to see where the problems start, why fixes fade and what's most likely to work before you invest in it.

  Presenter — Tate Linden

  Tate Linden builds tools that help organizations understand why performance problems repeat - and how to fix them in a way that lasts.

  He started his career in strategic communications, working for clients like Google, DARPA, and Meals on Wheels America. He specialized in bringing tangible behavior change to resistant audiences, and realized that the same theories he developed for that purpose could be even more powerful when applied within organizations themselves - where systems shape how people respond to pressure.

  He created tools to help leaders see where problems are coming from, and to predict which changes can actually hold before investing time and effort. Today, he’s working with organizations and practitioners to apply this model in real-world settings.

  
  

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• DC Area OD Practitioners CoP — The Diagnosis Before the Intervention: Six Conditions That Predict 80% of Team Effectiveness

  • When
    01 Oct 2026
  •  
    7:00 PM - 8:30 PM
  • Location
    Zoom

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  The Diagnosis Before the Intervention: Six Conditions That Predict 80% of Team Effectiveness

  Your client asks for a team building offsite. Six months later, the same team is stuck — and you are wondering what you missed.

  Decades of Harvard research by Richard Hackman and Ruth Wageman point to an uncomfortable answer: roughly 80% of a team's effectiveness is determined before the team ever meets, by six conditions that can be deliberately designed. Communication problems, low trust, and conflict are usually symptoms. The leverage sits upstream.

  In this session we will work the six conditions as a diagnostic instrument, not a concept. You will bring a real client team, diagnose it live with colleagues, and find where the actual constraint is hiding. We will also look at why coaching a team on its dynamics so often fails to move its results — and what to do instead.

  The material is drawn from Neal's work with aircraft carrier and submarine maintenance teams at Puget Sound Naval Shipyard, where a team design failure is measured in days of schedule, not survey scores.

  What you'll take away:

  • A one-page diagnostic grid covering all six conditions, ready to use with clients.
  • Language for reframing a client's presenting problem into a design question.
  • A clearer read on why some of your past team interventions did not hold

  Presenter — Neal Henderson

  Neal Henderson is a Systemic Team and Organizational Coach and the Owner and Head Coach of Front Row Performance Coaching (FRPC). A professional coach since 2014, he works at the intersection of team design, cultural change, and operational performance, drawing on the 6 Team Conditions, Shingo Lean, and relationship systems approaches.

  His recent work supported the US Navy's aircraft carrier and submarine maintenance community at Puget Sound Naval Shipyard in Bremerton, including projects on the USS Theodore Roosevelt and USS Nimitz. He is currently focused on helping community organizations get better at serving their clients.

  Neal holds an MS in Organization Development and Knowledge Management from George Mason University, is an ICF Master Certified Coach (MCC) with the Advanced Certification in Team Coaching (ACTC).

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