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Session—"The Power of 2 AIs: Amplifying Appreciative Inquiry with Artificial Intelligence"

Organizational development practitioners face unprecedented challenges: hybrid work complexities, talent retention crises, and rapidly shifting market demands. Traditional change approaches often fall short, leaving leaders frustrated and teams disengaged. 

This interactive session models how two transformative "AIs" – Appreciative Inquiry (AI1) and Artificial Intelligence (AI2) – can empower people, processes and organizations.

Real-world inspiration comes from stories like British Airways’ use of AI1 to improve employee engagement and customer satisfaction by 8% and 9% respectively, and IBM’s AI2-focused change management to improve their grocery retail client’s successes.

Using polling technology and collective intelligence breakouts, participants will:

• Rediscover Appreciative Inquiry (AI-1) as a reliable framework for strengths-based transformation
• Explore the potential of Artificial Intelligence (AI-2) to support OD work while navigating its limitations and ethical considerations
• Identify strategic integration points where AI-2 amplifies AI-1 principles and processes
• Feel empowered to use newly gained AI-2 fluency to enhance their AI-1 toolkits

Session attendees will leave informed and connected to dual “AI-Ready” peers equipped for their next change initiative.

Presenter: Eduardo Villavicencio