CBODN: OD Consultant Locator - Taj Carson

Taj Carson

Taj C. Carson, Ph.D.
President
Carson Research Consulting, Inc.
1310 Union Avenue
Baltimore, MD 21211
410-366-1779
taj@carsonresearch.com
www.carsonresearch.com

Carson Research Consulting helps clients improve organizational performance using evidence-based strategies. We help you get the information you need, when you need it, in order to make strategic decisions for the long view. We are experts in performance measurement, including organizational assessments, needs assessments, research on customer and employee satisfaction, and program evaluation. We work with organizations dedicated to improving the well-being of their employees, their customers, their community and the world.

With accurate information about what’s going on in your organization and the environment it operates in, you can make good strategic decisions, set long-term goals, and meet them. Knowledge and information on the history of the organization can help staff to have a realistic perspective on the current environment and how it fits into to the organization’s story. Decisions based on timely and precise information will help you make decisions based on a realistic assessment of the organization, the organizational environment, and your current reality.

We provide organizational performance improvement services in the following areas, to help you get the information you need, when you need it.

STRATEGIC PLANNING
PERFORMANCE MEASUREMENT (including balanced scorecard)
CUSTOMER SATISFACTION RESEARCH
EMPLOYEE SATISFACTION RESEARCH
FOCUS GROUPS
ORGANIZATION DEVELOPMENT RESEARCH
PROGRAM EVALUATION

ABOUT THE FOUNDER
Dr. Carson has over 10 years of research experience, and has a strong background in both qualitative and quantitative methodologies. She has many years of experiences with document analysis, interviewing, survey development and focus groups. She has helped numerous organizations conduct needs assessments, measure organizational effectiveness, and build capacity for evaluation and policy analysis.

Dr. Carson earned a Ph.D. in sociology from the University of Delaware in 1999.