Heather O’Neill Jelks

Annual Conference
honeilljelks@cbodn.org

Heather O’Neill Jelks has consulted for over 16 years in the fields of organization development, conflict resolution, and executive coaching.  She has worked with health care systems, government agencies, non-profit organizations and businesses to help leaders create workplace environments that inspire employees and generate positive outcomes for customers.  Heather worked as an internal consultant at Adventist HealthCare for over 5 years where  she designed and delivered management training programs, facilitated work teams and provided organization development support to leaders and their staffs.  Heather also served as a mediator for the Department of Health and Human Services and the Indian Health Service.  She holds a BA from Georgetown University and an MS in Organization Development from the American University/NTL program.  Heather is a trained mediator and a Certified Professional Co-Active Coach.  She is also certified in MBTI, DeBono’s 6 Thinking Hats, and Bridges’ Managing Change & Transition.